![]() ![]() NOTE – Although the Full Access permission levels provide complete authority to the user, the user must have either “Send As” or “Send on Behalf” permissions also to send the email. Full Access – If a user has Full Access permission on a shared mailbox, then the user can access the emails, reply to them, create contacts, calendar event, and even delete the items.A user cannot directly log on to a shared mailbox unless the administrator provides following permissions based on the action required by the users.Any authorized user can answer to the requested service or query. It centralizes the service required to the client.The shared mailbox does not have a dedicated username and password, but the Exchange Administrator creates a generic email address like Multiple users can get emails and reply to them.All these are shared mailbox where multiple users can receive the emails, rectify queries, and send solutions. You can see various examples of shared mailboxes in your organizations like technical support mailbox, customer support mailbox, help desk, complaint mailbox, etc. In a professional organization, a shared mailbox is extremely helpful as it makes it easier to schedule the meetings, plan the vacations, manage the shifts, create calendar events and much more. A shared mailbox in Exchange Server is a crucial place to send or receive messages collectively.
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